Technical Information

” Thank you for your help with this set of boards. I am very impressed with the speed that you dealt with this enquiry and order.  Other companies are still at the quote stage or have not even reached that point yet.  We need super-fast pcbs for prototypes quite frequently so we will be in touch next time we have an urgent project. “

Customer – London

” Just wanted to say thank you to all involved in getting the above order in to us, they arrived today, which is 3 days earlier than the 7 day turnaround requested.  The gentleman waiting for them is very chuffed they are early. “

Customer – Norfolk

” Thanks for sorting out the changes to our delivery dates so quickly and at such short notice. Due to a delay with a couple of components, we have had to put another job back a couple of weeks. By bringing this order forward, it means we can complete this job early to accommodate the original scheduled job with no impact on any of our other customers. It’s great that you can react so quickly. Thank you to everyone at ALR. “

Customer – Cambridge 

“After dealing directly with China for many years, we were sceptical how anyone, let alone a UK based PCB supplier, could improve on their pricing and service.  Michelle at ALR eventually convinced us otherwise and asked us to give them a try. Now over a year down the line (and a couple of thousand PCB’s later) ALR now manages virtually all our PCB needs.

Their UK based sales team are always on hand to take our calls. Detailed quotes are received within hours, even quicker if it’s a matter of urgency, and status updates are immediate and accurate. Not only do ALR provide competitive on and offshore pricing  (essential when balancing cost v’s lead times), their engineers are more than happy to discuss any technical issues before the order is taken – try doing that offshore! We couldn’t recommend ALR highly enough and they are simply a pleasure to do business with. “

Customer -Lancashire

“Just a quick thank you for the trouble-free, faster than expected, turnaround of our PCBs.

I’m populating one now, and seems like no issues at all”

New Customer – Bridgend

I am transferring my business to ALR quite simply because you are enormously easy to work with. You are always prompt with your quotations and your quality and pricing are on point. You help me to stay organised which I need and nothing is too much to ask of you.

Customer – Henley on Thames, Oxfordshire

I do like seeing your quotes come in, they are pretty competitive and yours is the one I’m most looking for’

Customer – Bournemouth

Hi all,

PCBs arrived yesterday, all OK – and just to let you know that we are very pleased with your service – again….

Thanks,

New Customer – Cardiff

ALR Services

A pleasure to do business with, from the product to the team nothing is too much, competitive pricing and an attitude of can do.

Some of the people from the team that assist – Sorry if I have forgotten anyone.

Michelle – front line,  always at ease and operates knowing her customers’ needs,  never afraid and ready to take challenges head on.

Tony and Matt – Engineering, Life savers, changes of designs, silly requests, amendments to the layout never an issue, always ready to accommodate where possible.

Tula – Sales, always available to advise and confirm delivery details and if not to hand, will always get back to you with update, even if Delivery has been pushed out.

In general excellent service, great product, competitive pricing

Your boards are good quality, your admin is terrific and we never have to worry about the progress of an order.

You’re nice people to work with.

Customer – Hampshire

It really is a pleasure dealing with ALR – I usually like to 2^nd source on boards but you guys are not making that an easy task, your technical knowledge is outstanding (credit to the whole team but Jim deserves special mention on that score) and quality of service is top notch. Long may it continue, don’t change the formula.

Customer – Dorset

Hi Michelle,

Just a quick message to say thanks for the continued updates on our outstanding order book.

I can imagine how difficult things must be for you at ALR at the moment so it is truly appreciated.

Outstanding service, as usual.

Please pass my thanks on to everyone involved.

Regards

CUSTOMER – CHESHIRE

Hi Everyone at ALR

I just wanted to congratulate ALR on the quality, board supply and delivery which I got over the last week on these ******* boards.

I know that it is not a huge order but I felt that I got an excellent fast service and we have completed the assembly and these boards have been delivered to the end customer who is now in the process of testing these prototype electronics in the combat against Covid-19. Fingers cross that no issues in the design are exposed during testing.

Customer – Scotland

Hi Michelle,

Lovely to hear from you.

We are all well and very busy luckily.

Only one member of staff working from home now. I have been in the building since the start so I’ve managed to keep things feeling as normal as possible.

Got to say Michelle, I’m extremely pleased with your service and always try to use you where possible. Sometimes our customers specify the PCB manufacturer and wont allow me to obtain the Gerber Files.

Can’t think of any improvements you need to make. If only all suppliers were as prompt with responses and updates as you are.

Will be in touch soon.

Stay safe and well.

Customer – Worcestershire

Hi Allison,

Thanks for your introduction, and well done for landing a new role so soon!

We’ve been using ALR for a few years now, and have been impressed by the communication, timely delivery, and quality of the products, so I think you’ve made a good choice…..

No questions or requests for you right now, which is normally the case, as orders from ALR almost always run seamlessly.

Look forward to working with you in the future,

Customer – Bridgend

The entire ALR team is a lovely supplier to work with. You reply quickly, deliveries are always on time, and most importantly, you’re a friendly and fun team to work with. Thank you.

Customer – Hampshire

ALR is very reliable and never fails to provide quotes on time. In fact, it’s one of the fastest responding companies I have ever seen. The team working on cost estimates is a group of professionals unmatched by other suppliers. I am very grateful for your help and technical support every time I ask for help. You should be proud of yourselves.

CEM – Berkshire 15-05-24